Bright Horizons Norfolk Lodge Montessori Day Nursery
About
Contact Details
- Location
- Dancers Hill Road, Barnet EN5 4RP
- Contact
- Suzanne Clarke
- Telephone
- 0333 9203 201
- parents@asquithnurseries.co.uk
- URL
- View website
- Facebook URL
- View Facebook page
Ages
For ages between 6 months and 5 years
Reviews (1)
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Liz F(258)
Many people give them great reviews, particularly as you often think, will my child be mistreated if they know what I think? We all discussed the points below at birthday parties, at school reunions between ourselves… We are not happy and you take us (and our children) for granted. 1) In terms of value for money, this is just ridiculous, they squeeze every penny out of you! Parents are providing nappies, calpol, wipes, beaker …you even have to provide a box of tissues…You pay around £1800 per month for your child and they can’t even get him some tissues??? I am surprised I don’t have to provide them with the toys they play with… 2) Lack of flexibility: You cannot really swap days, and change much your schedule. Since, they got taken by BrightHorizons, standards have dropped. 3) They regularly make accounting mistakes and should check invoices before sending them. 4) You pay for the settle-in session for a full day (around £100 in our case) but your child only stays there a couple of hours that day. On those days, you pay for meals that he/she didn’t even eat?? 5) One day, I went to pick up my child at 4:55. My son was on his own playing in the corner, while everyone else was eating/sitting at the table. He was excluded and starving. I was supposed to pick him up at 5pm (So I was on time). I was terrified that day, as they fed the children earlier and my son doesn’t go to evening club. 6) You pay a little fortune for a uniform (terrible quality!), and not everyone wears it! I guess this is a money making exercise. 7) They don’t wash your children’s clothes, so you have a bag of dirty clothes every night. A couple of time, my child came home without pants. He wet himself and didn’t have spare clothes in his bag. Really??? Don’t they have spare in nursery??? 8) If you bring your child even 10 min earlier, you have to pay for the hour. 9) They can’t get the calendar right. This year the autumn was supposed to start on Wednesday 4th September. I had work booked for that day, and they changed the day. The term started on the 9th…you still pay for the few days when your child has not been. 10) They promise you so many activities, but they only do them (during term times only), the very last year. As soon as they have your payment, they take you for granted. 11) One day, I was called to pick up my child and told he has chicken pox. So I took him home, and cared for him. However, when I took him to the doctor he assured me that, my son did not have chicken pox. The nursery should stop playing doctors. Overall, very disappointed as I have heard many good things about the nursery. It is time to start being professional and communicate with parents properly.